Warranty

Your Warranty, Our Promise

At USI, every alarm you purchase represents more than just a product — it’s a promise of long-lasting protection and dependable performance. Most of our alarms are backed by a 10-year limited warranty, a reflection of our unwavering commitment to quality, durability, and your peace of mind.

10-Year Limited Warranty

USI Products are warrantied to be free from defects in material and workmanship for a 
period of 10 (ten) years from the date of purchase. For products containing a sealed 
battery, this warranty does not cover any damage that may be caused by the battery. 
Warranty does not apply to replaceable battery. This warranty applies only to the 
original consumer purchaser and only to products used in normal residential use and 
service. If this product is found to be defective, the only obligation, and your exclusive 
remedy, is the repair or replacement of the product, at the company’s discretion, 
provided that the product has not been damaged through misuse, abuse, accident, 
modification, alteration, neglect, or mishandling. This Warranty shall not apply to any 
product which is found to have been improperly installed, set-up, or used in any way 
not in accordance with the instructions supplied with this product.

Need Help? We’re Here for You

Our Customer Service team is here to support you. Whether you need guidance, help with troubleshooting, or more information about your product, we're just a message away.
please contact customer service at universalsecurity.com/help for assistance or reach us via chat or email us at info@universalsecurity.com — we're ready to assist you.