Customer and Technical Support

For support with Universal Security Instrument products, we're here to assist you. Feel free to contact us!

  • Live Chat

    Get real-time help from Universal Security Instruments product experts online available 24/7.

  • Email Support

    Prefer to reach out via email? Contact us at
    info@universalsecurity.com

  • Submit Request

    Need help, want to register your product, or have a warranty concern?  Submit Request here

  • Video Library

    Learn how to set up your USI alarms and explore helpful installation tips here

  • Product Manuals

    Find the answers you need by downloading the product manual here

  • Help Articles

    Need answers fast? Find what you need here

Frequently Asked Questions

Where should you install smoke alarms?

Do I need multiple types of detectors?

How often should I change the batteries in my alarms?

When should I replace my smoke, CO, and gas alarms?

How many smoke alarms can I link together?

Why does my smoke alarm chirp every minute?

Need Help?

For support with Universal Security Instruments products, we're here to assist you. Feel free to contact us!

Contact Support